Course Description
Introduction
This course equips executive office professionals to operate as a strategic hub for the CEO and leadership team—translating priorities into an effective operating rhythm, strengthening decision support, and ensuring smooth execution across stakeholders, governance, and key initiatives.
Course Objectives
• Translate CEO strategy into clear priorities, cadence, and workflows
• Build a reliable executive operating system for meetings and follow-up
• Produce decision-ready briefs, dashboards, and executive updates
• Coordinate governance, stakeholders, and high-stakes engagements
• Strengthen risk, confidentiality, and issue escalation practices
Target Audience
• CEO Office Managers / Executive Office Managers
• Senior Executive Assistants supporting C-suite leaders
• Executive coordinators and Chiefs of Staff (early to mid-level)
Course Outlines
Day 1: Strategy Translation and CEO Office Priorities
• Understanding strategy, KPIs, and executive priorities
• Turning goals into quarterly/monthly focus areas
• Defining the CEO office “service menu” and standards
• Activity: Build a priority map aligned to CEO goals
Day 2: Executive Operating Rhythm and Meeting Governance
• Designing weekly, monthly, and quarterly operating cadence
• Meeting governance: agendas, pre-reads, decisions, actions
• Action tracking: owners, deadlines, and accountability loops
• Exercise: Create a meeting rhythm and action tracker template
Day 3: Decision Support and Executive Communications
• Decision briefs: problem, options, risks, recommendation
• Writing concise updates: one-page reports and talking points
• Managing information flow: intake, triage, and version control
• Workshop: Draft a decision brief and executive update
Day 4: Stakeholder Management and High-Stakes Execution
• Stakeholder mapping: influence, interests, and alignment plan
• Coordinating cross-functional work without formal authority
• Planning high-stakes events: board, investor, VIP, media-ready moments
• Case practice: Deliver an end-to-end engagement plan
Day 5: Operational Excellence, Risk, and Continuous Improvement
• Confidentiality, discretion, and records management basics
• Issue escalation and crisis support: roles, timelines, comms loop
• Continuous improvement: simplifying workflows and removing bottlenecks
• Action planning: 30–60–90 day roadmap for your executive office
